How do I open an account?

Please follow the tab Become a customer and will review for approval within 21 business days.

Please note that you must have a resale certificate or resale identification number to open an account. We do not currently sell to businesses outside of the United States.

Is there a minimum order amount?

Generally, our order minimum is $2,000. However, the MOQ will vary based on the specific brand.

What is your shipping or delivery charge?

We offer EXW terms. You can pick up the shipment from our warehouse in Miami, Florida.
Additionally, we can schedule shipping for you for an extra charge.

How long will it take to receive my order?

Order lead times shall be discussed with your account manager, it depends on products
and brands.

Do you sell to individuals?

We do not sell to individuals. As a wholesaler, we only sell to businesses with a valid resale certificate.

What items do you carry?

We carry a wide selection of brand name items including Pet Care, Pet Food, Veterinary brands, home brands, Kitchen brands and some Sports brands, we are constantly working on developing our portfolio to offer more brands to our wholesale customers.

Where do I find the prices on the items you carry?

Pricing is only visible when logged in to your approved wholesale account, after we review and approve your wholesale application.

What are the expiration dates on the items you sell?

Almost all our items have expiration dates 12+ months from the day you receive your order. (where applicable)

What is your return policy?

There are no returns, all orders are final. Any shortages or damages must be reported within 48 hours of receipt.

Do you only service businesses in the Miami, FL area?

We service businesses nationwide.